1. Introduction
Motor EV Automotive Group Inc ("Company," "we," "us," or "our") is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy describes how we collect, use, store, and disclose information obtained through motorev.net and our vehicle rental and sales services. By using our services or website, you agree to the practices described in this Policy.
2. Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our services:
2.1 Information You Provide:
- Full name, date of birth, and driver's license details
- Contact information, including mailing address, phone number, and email address
- Payment and billing information
- Reservation and transaction history
- Communication records when you contact our support team
- Vehicle purchase inquiry details and preferences
2.2 Information Collected Automatically:
- IP address, browser type, and device identifiers
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies
- GPS or location data associated with vehicle rentals where applicable
3. How We Use Your Information
Motor EV Automotive Group Inc uses collected information for the following purposes:
- Processing and managing rental reservations and vehicle purchases
- Verifying identity and driver eligibility prior to vehicle access
- Processing payments and managing billing records
- Communicating service confirmations, updates, and customer support responses
- Sending promotional offers, vehicle availability alerts, and marketing communications (where consent has been provided)
- Improving our website functionality, user experience, and service offerings
- Complying with applicable legal obligations and resolving disputes
4. Information Sharing and Disclosure
We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, accounting, or reporting requirements. Rental and sales records may be retained for a period of up to seven (7) years in accordance with applicable regulations. Upon expiration of the retention period, personal data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of motorev.net. We do not respond to Do Not Track signals at this time.
7. Data Security
Motor EV Automotive Group Inc employs reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted transmissions, access-controlled systems, and secure data storage. No method of transmission or storage is completely secure; however, we are committed to maintaining industry-standard protections for your information.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights with respect to your personal information, including:
- The right to access personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal data, subject to legal obligations
- The right to opt out of marketing communications at any time by contacting support@motorev.net or using unsubscribe options included in our communications
To exercise any of these rights, please contact us at support@motorev.net or call (888) 332-2032.
9. Third-Party Links
Our website may contain links to third-party websites or services not operated by Motor EV Automotive Group Inc. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately. The inclusion of any link does not constitute an endorsement by the Company.
10. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a minor has submitted personal data to us, please contact support@motorev.net.
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update this page with the revised Policy. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Motor EV Automotive Group Inc
17 Plaza Way, Fairhaven, MA 02719
Phone: (888) 332-2032
Email: support@motorev.net
Website: motorev.net
